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For hardware companies

Ship the device. We run what sits behind it.

You make the hardware. SensoCAN is the platform your customers log into: live dashboards, alarm rules, the web app and the iOS and Android apps, with every device provisioned under its own credentials. Firmware and integration work is scoped in writing before it starts.

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A working prototype on a breadboard: a radio module and a temperature sensor wired to a board

Other solutions: Service Contractors · Industrial Operators
See also: Food & Cold Chain

How it goes today

A connected product needs a backend, dashboards, alerting and apps before the first customer sees a reading. Building and running all of that pulls the team away from the product itself.

What your customers get.

Three things SensoCAN runs behind your product from the day the first device connects.

  • Your device, its own credentials

    Every device and gateway is provisioned with its own credentials, and the platform checks them before a reading is accepted.

  • Dashboards, rules and alarms, ready

    Your customers get live dashboards, limits and rule chains, and alarms that stay open until someone acknowledges them, without you building any of it.

  • Web and mobile, on day one

    Customers use the SensoCAN web app and the iOS and Android apps. Each customer's own admin manages their users, roles and permissions.

From a working prototype to customers on the platform.

Connect one device, prove the readings, then bring the fleet.

1

Connect a gateway

A gateway relays the readings of the sensors around it. Its page lists every sensor it hears, what each one reads and when it last reported.

Illustration of a gateway's page
North Warehouse GatewayUpdate device information
LIVEDiagnosticsEdit Device
Device Information
UUID59671679-87ed-4f76-b8c2-9257fb1d0419
Device StatusOnline
LocationNorth Warehouse — Aisle 4
Last ConnectedSep 22, 2026, 2:49 PM
SensorsAdd SensorView all
NameTypeCurrent ValueLast Updated
Chiller Probe 1 TemperatureTemperature3.84 celsiusSep 22, 2026, 2:48 PM
Chiller Probe 1 HumidityHumidity71.20 percentSep 22, 2026, 2:48 PM
BeaconsImport beacons (CSV)Add beacon
NameStatusMAC AddressLocationLast SeenRSSIBattery
Chiller Probe 1ActiveD4:36:1F:8A:20:C1North Warehouse — Chiller Row ASep 22, 2026, 2:48 PM-64 dBm87%
Chiller Probe 2ActiveD4:36:1F:8A:20:D7North Warehouse — Chiller Row BSep 22, 2026, 2:46 PM-71 dBm9%
Dock Door Tag 1SilentF0:C8:A3:11:7B:42North Yard — Dock 1Sep 22, 2026, 11:40 AM-88 dBm46%
Pallet Tag 12Never seenC8:1B:6E:44:09:AANorth Warehouse — Racking ANever——
  1. The gateway itself: status, location, last connection
  2. Each sensor it relays and what it reads now
  3. When each unit was last heard, its signal and battery
2

Every unit, its own credentials

Provision a device or gateway and send readings with its credentials over MQTT or HTTP/S. The documentation covers the message format.

Illustration of a unit's credentials
Unit 0417Update device information
MQTT Credentials

Use these credentials to connect your device to the MQTT broker.

Usernamedev_7f3a91c2
Password••••••••••••
MQTT Client IDnode-01

Keep these credentials secure. They are used to authenticate your device with the MQTT broker.

Device Authentication Token
Tokensc_••••••••••••••••4f2a

Save this token securely. You can regenerate it at any time.

RegenerateCopy
MQTT Payload Examples

Example payloads for sending sensor data via MQTT. Copy and adapt these for your device integration.

SingleBulkBatchBattery
Topic
tenant/1/device/9f2c7d1e-4b0a-4c58-9e31-6d2f8a41c0e7/sensor/temperature-sensor
{
  "data": {
    "value": 23.5,
    "timestamp": "2026-09-22T14:32:00.000Z"
  },
  "battery_voltage": 3.85
}
  1. Each unit you ship gets its own sign-in credentials
  2. A token per unit, which can be regenerated at any time
  3. Example messages in the exact shape the platform accepts
3

Set what counts as a problem

Set each sensor's limits and choose who is told when a reading crosses one. The alarm stays open until someone acknowledges it.

Illustration of a sensor's limits and who is told
Temperature SensorSensor Details
LIVEEdit Sensor
ProfileEdit Profile
Unitcelsius
Minimum Threshold-22 celsius
Maximum Threshold-16 celsius
Minimum Sensitivity0.5
Maximum Sensitivity0.5
Email NotificationsEnabled
SMS NotificationsEnabled
Current ReadingIn range
-18.4celsius
Current value-18.4 celsius↑ +0.0 celsius vs previous reading
Last updatedSep 22, 2026, 2:32 PMLive · updates automatically
Min Threshold · -22 celsius+3.6 celsiusHeadroom above min
Max Threshold · -16 celsius+2.4 celsiusHeadroom below max
DevicesFreezer 4
Notification Settings
  • Email Notifications
  • SMS Notifications
  • Push Notifications
  • Status Change Notifications
  • Offline Alarm
Email Recipients
[email protected]Severity L1[email protected]Severity L1
SMS Recipients / WhatsApp
+14165550142Severity L1SMSWA
  1. Each sensor's lower and upper limits, in its own unit
  2. Which notices the sensor's device sends
  3. The people told when a reading crosses a limit
4

Hand customers the apps

Each customer gets its own workspace, its own users and roles, and the web and mobile apps.

The mobile app's screens
The SensoCAN mobile app's dashboard.
The SensoCAN mobile app showing the list of open alarms.
A sensor's current reading and its readings chart in the SensoCAN mobile app.
The apps, ready for your customers

Your customers use the iOS and Android apps with the same account as the web app: open alarms, readings and devices.

App StoreGoogle Play
  1. Real screens from the mobile app, with demo data: the dashboard, open alarms, a sensor's readings
  2. In both stores, signed in with the same account

Engineering, agreed in writing.

When your product needs firmware or integration work from us, the scope is confirmed in writing before anything starts.

  • Your first devices onboarded, with you.
  • Rule chains and dashboards built for your product's readings.
  • A written scope for any firmware or integration work.
  • Email support on Growth, priority email support on Scale.

Questions from hardware companies

How do our devices connect?

Each device or gateway is provisioned with its own credentials and sends readings over MQTT or HTTP/S. The documentation covers the message format and the connection steps.

Can you write or change firmware for us?

Yes, as engineering work with a written scope. Tell us what the device needs to do, and we scope it before anything starts.

Do we need to build our own customer apps?

No. Your customers use the SensoCAN web app and the iOS and Android apps, each in their own workspace.

Evaluate SensoCAN with your product

Book a demo, or open the app and read the documentation before you connect a device.

Book a demoStart FreeView technical documentation